– DENVER, Aug. 22, 2017 /PRNewswire/ — Spinnaker Support, the leading global provider of third-party support and managed services for Oracle and SAP enterprise applications, today reported performance results for its fiscal 2017 first half (1H) ending June 30, 2017. The company reported record year-over-year new sales growth of 41.2% and customer count to date grew to more than 900 spanning 103 countries.
“With our size, agility, scalability, and global reach, we can maintain and improve any mission critical SAP or Oracle system for any size organization,” stated Matt Stava, CEO of Spinnaker Support. “More than 900 global customers leverage our award-winning combination of services to reduce cost and complexity, optimize application performance, and advance innovation and cloud migration. Spinnaker Support is widely recognized as delivering support service to customers in a manner that respects the intellectual property of the software megavendors.”
2017 1H Performance Highlights
Satisfied and Retained Customers
As captured in the most recent survey, overall customer satisfaction level with Spinnaker Support increased to 98.6%. The survey drew a record number of respondents and the company received high marks for service quality, response time, and staff functional and technical knowledge. The survey also showed that 99.2% of respondents would recommend Spinnaker Support to other users/companies.
“I have been doing business with various service vendors for over 30 years and the Spinnaker Support team is the best I have ever seen,” stated Craig Honour, CIO of BAE Systems International. “Spinnaker Support responds immediately to our requests and runs them through to completion. They know our systems far better than we do and go the extra mile to help wherever they can.”
New Awards and Certifications
Entering New Markets
About Spinnaker Support
Spinnaker Support is the leading global provider of third-party support and managed services for Oracle and SAP enterprise software products. Spinnaker Support clients gain more comprehensive and responsive service, save an average of 62% on their support fees, and can remain on their current software release indefinitely. Spinnaker Support’s award-winning blend of services span SAP, BusinessObjects, Oracle E-Business Suite, JD Edwards, Siebel, Oracle Database, Oracle Technology and Middleware products, Hyperion, Agile PLM, ATG/Endeca, and more. To learn more about Spinnaker Support, visit http://www.spinnakersupport.com/. Follow us on LinkedIn, Twitter, Facebook, or Google+.
Media Contact: Michelle Wilkinson, [email protected]
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