– Artificial Intelligence is in widespread use across enterprises, driving tangible benefits while creating new opportunities and challenges for business leaders and the workforce
Infosys (NYSE: INFY), a global leader in consulting, technology, and next-generation services, today released global research on the impact artificial intelligence (AI) technology implementations in the enterprise are having on return-on-investment (ROI), the workforce and organizational leadership. The research report, Leadership in the Age of AI, surveyed more than 1,000 business and IT leaders with decision-making power over AI solutions or purchases at large organizations across seven countries.
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The research findings point to a fundamental shift in how enterprises operate as AI takes hold. Enterprises are moving beyond the experimentation phase with AI, deploying AI technologies more broadly and realizing benefits across their business. According to the survey, 73 percent of respondents agreed or strongly agreed that their AI deployments have already transformed the way they do business, and 90 percent of C-level executives reported measurable benefits from AI within their organization. Additionally, the data showed organizations are taking steps to prepare employees and business leaders for the future of work, with 53 percent of respondents indicating that their organization has increased training in the job functions most affected by AI deployments.
Mohit Joshi, President,Infosys: “While it’s fair to say that, like most promising new technologies, there has been a tremendous amount of hype around AI, it turns out that the vast majority of enterprises with AI deployments are realizing clear and measureable results. AI, as the research shows, is becoming core to business strategy, and is compelling business leaders to alter the way they hire, train and inspire teams, and the way they compete and foster innovation. Industry disruption from AI is no longer imminent, it is here. The organizations that embrace AI with a clearly defined strategy and use AI to amplify their workforce rather than replace it, will take the lead, and those that don’t will fall behind or find themselves irrelevant.”
Key findings:
Other important findings include:
Business leaders are optimistic that AI technologies will ultimately create more opportunity for employees than they will eliminate, with C-level executives widely agreeing that AI technologies will have a positive effect on their workforce (70%) and equally benefit customers (45 percent) and employees (43 percent).
For a full copy of the report, please visit: https://www.infosys.com/age-of-ai/
METHODOLOGY
This survey was commissioned by Infosys and conducted by independent market research company Branded Research Inc. across seven countries: The United States, the United Kingdom, France, Germany, India, China and Australia. The total sample size included 1,053 global C-level executives as well as IT decision makers (ITDMs) and influencers of AI technology purchases within their organizations. These companies ranged in size from 500 to more than 5,000 employees, and from $500,000 to more than $1 billion in revenues.
The Branded Research Inc. panel is comprised of more than 2 million survey participants across 40 different countries. The panel is routinely checked against data verification measures that include social vetting, digital fingerprinting and anti-fraud solutions.
For the purposes of this report, artificial intelligence is defined as “software technologies that make a computer or robot perform equal to or better than normal human computational ability in accuracy, capacity and speed. Examples can include Natural Language Processing, Knowledge Representation, Automated Reasoning, Machine Learning, Robotics, Rational Agent and Chatbots.”
About Infosys
Infosys is a global leader in technology services and consulting. We enable clients in 45 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve those effectively. Our team of 200,000+ innovators, across the globe is differentiated by the imagination, knowledge and experience across industries and technologies that we bring to every project we undertake.
Visit http://www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise thrive in the digital age.
Safe Harbor
Certain statements in this press release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the ‘safe harbor’ under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2017. These filings are available at http://www.sec.gov Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company’s filings with the Securities and Exchange Commission and our reports to shareholders. In addition, please note that any forward-looking statements contained herein are based on assumptions that we believe to be reasonable as of the date of this press release. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.
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