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Spinnaker Support, serving over 300 instances of SAP solutions in 103 countries, has addressed thousands of support tickets with engineers operating from seven global support centers. Average response time to critical tickets occurs within eight minutes and always comes from a support engineer with nearly 20 years of SAP experience that is highly familiar with the customer’s unique environment.
Ajith Kumar of Autodesk has this to say: “We have a partnership with Spinnaker Support. The support engineers are responsive, efficient and engaged directly on resolving our issues. They don’t respond with stall tactics or try to push unneeded patches to ‘try’ and resolve issues, like SAP support.”
“We are honored to be recognized as a top SAP solution provider,” stated Shawn du Plessis, Vice President of Global SAP Support Services at Spinnaker Support. “We have the size, agility, scale, and global reach to maintain and advance any SAP implementation and increasingly more organizations are embracing our unique value proposition.”
Spinnaker Support was recognized as a top 10 most valuable SAP solution provider due to:
For more information: http://www.spinnakersupport.com/sap-support-services/
About Spinnaker Support
Spinnaker Support is the world’s fastest growing provider of third-party SAP and Oracle support, managed services, and consulting. We help our customers keep their applications up and running at peak performance, while remaining interoperable, adaptable, and secure – and saving them an average of 62% on annual support fees. Spinnaker Support’s blend of services span SAP, BusinessObjects, Oracle E-Business Suite, JD Edwards, Siebel, Oracle Database, Oracle Technology and Middleware products, Hyperion, Agile PLM, ATG/Endeca, and more. To learn more about Spinnaker Support, visit http://www.spinnakersupport.com/ or call 877-476-0576 in the U.S./Canada. Follow us on LinkedIn, Twitter, Facebook, or Google+.
Contact: Michelle Wilkinson, 1-720-457-5442
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